Privacy Policy for Text Messaging and Client Communication
Effective Date: April 17, 2025
At Integrative Legal, we are committed to protecting your privacy and maintaining your trust. This Privacy Policy explains how we collect, use, and safeguard your personal information when you choose to communicate with us via text message (SMS/MMS) or other messaging platforms.
1. Consent to Text Communication
By providing your mobile number to Integrative Legal, you are expressly consenting to receive text messages from us related to your legal matters, appointments, and other relevant updates. Standard message and data rates may apply. You may opt out at any time by replying “STOP.”
2. Information We Collect
When you communicate with us by text, we may collect:
- Your name and contact information
- Content of your messages
- Appointment details or legal matter references
- Metadata such as timestamps
This information is collected only to facilitate communication and provide legal services effectively and responsibly.
3. How We Use Your Information
We use your information solely for the purpose of:
- Responding to your inquiries
- Scheduling and confirming appointments
- Providing legal services and case updates
- Sharing information related to your legal matters
We do not share, sell, or distribute your personal information to third parties for marketing purposes.
4. Data Security and Confidentiality
While we take reasonable steps to safeguard the confidentiality and integrity of all client communication, text messaging is not a fully secure or encrypted form of communication. Please avoid sharing sensitive or confidential legal information via text. If necessary, we will guide you to a more secure method of communication.
5. Your Rights and Choices
You may request to update or delete your contact information at any time. You also have the right to withdraw consent to receive text messages. Simply contact our office directly or reply “STOP” to any message you receive.
6. Third-Party Platforms
If we use a third-party service provider for text communication (e.g., appointment reminders), we ensure that they comply with industry privacy and security standards. However, we encourage you to review their privacy policies as well.
7. Updates to This Policy
We may update this Privacy Policy periodically. The most current version will always be posted on our website with the effective date noted above.